Services for Creditors

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Loan Default Assistance

There may be times when your clients experience financial difficulties and default on the terms of their loans. We can assist you by assessing the best options for your clients’ unique situation, or work with your solicitors to commence a formal recovery process. 

ASSISTING SECURED CREDITORS

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We can conduct an independent review of your clients’ financial position and provide you with a comprehensive summary of our findings and recommendations for moving forward.

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We can also assist you in recovering money owed to you, and depending on the terms of the agreements you have with your clients, we can act on your behalf as:

  • An Agent for the Mortgage in Possession
  • A Receiver, a Receiver and Manager, or a Controller
  • A Voluntary Administrator or a Liquidator

We take into account your objectives and provide solutions that will achieve the best outcome for you.

Do you need support handling debt recovery?

OUR SOLUTIONS

If your client has failed to meet their loan obligations, depending on your security agreement with the client, we can help you recover what is owed within the terms of the agreement. We will work closely with you and your solicitors for the best possible outcome. 

Mortgage in Possession

We can act as an Agent for the Mortgage in Possession, ensuring that assets are properly managed and safeguarded during the recovery process.

Receivership

We can step in as a Receiver, Receiver and Manager, or Controller, taking control of assets to protect your interests and maximise returns from the debtor’s assets.

Voluntary Administration & Liquidation

We can act as a Voluntary Administrator or Liquidator, either to restructure the business or wind it up to maximise asset recovery.

Recover Your Unpaid Debts Easily

HELPING UNSECURED CREDITORS

If your clients have stopped making payments for money they owe you and your debt is not secured to ensure recovery, BT Acumen is here to assist. We understand the stress and frustration that comes with recovering unpaid debts.

We can help you find effective and professional solutions to recover what is owed.

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Unsecured creditors often face unique challenges when debtors fail to honour their obligations. This is because such obligations are not secured against the debtor’s assets to ensure payment. Often, unsecured creditors are the most vulnerable when it comes to clients who are likely to face cashflow problems or other financial difficulties.

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If a debtor has not complied with your demands for payment, there may be an opportunity to take legal action. You can apply to the court to have the individual debtor bankrupted or the debtor company wound up. This process ensures the debtor’s assets are under control of a third party (either a Bankruptcy Trustee or Liquidator) and fairly distributed among creditors.

Are you facing challenges to recover money owed to you?

OUR SOLUTIONS

If your clients have failed to meet their payment terms, you need to take prompt steps to recover what is owed to you. Following up with your client debtors to pay the money may not be enough. 

There are options that might be available for you to recover what you are owed. 

Debt Recovery Strategies

If you consider you have tried everything to receive payment and there is nothing else you could do without someone else’s help, you most likely should engage a debt recovery agency or solicitors to assist in issuing a statutory demand. If the debtor still does not pay, we can help by liaising with your solicitors. 

 

Statutory Demand Assistance

If you need to seek legal assistance but you do not have your own solicitor, we can assist you by referring you to solicitors we know who can guide you through the statutory demand process, and make sure you take the right steps to compel debtors to fulfil their obligations.

 

 

Company Owes you Money

If the debtor is a company and it owes you $4,000 or more, the debtor company can be wound up. We will take control over the debtor company, investigate the company and its assets, and sell these assets so the money can be paid to you and other creditors. The legal costs you will incur to pay your solicitors to place the debtor company into liquidation will be paid to you in priority before any other unsecured creditor.

Legal Support Coordination

Our team works alongside legal professionals to assist in court applications to bankrupt individual debtors and liquidate incorporated debtors, to support your claims.

Individual Debtor Owes you Money

If a debtor is an individual and they owe you $10,000 or more, the debtor can be bankrupted. We will investigate the debtor for any assets and money that can be recovered and paid to you and other creditors. The legal costs you will incur to pay your solicitors to make the debtor bankrupt will be paid to you in priority before any other creditor.

 

Are you facing any of these challenges?

Our services

We help unsecured creditors recover funds owed to them. We provide practical, tailored solutions to ensure you receive the payments you’re entitled to.

Timely Recovery

We make sure your claims are processed promptly, minimising delays and maximising the chances of recovery.

Debt Recovery Strategies

We assess your specific situation and develop customised strategies for effectively recovering the funds owed to you.

Legal Support Coordination

Our team collaborates with legal professionals to support your court applications, including those for company liquidation, to protect your interests.

BENEFITS OF WORKING WITH US

Partnering with BT Acumen gives you access to a team that excels at navigating complex debt recovery and liquidation processes, delivering the best outcomes for you and your business.

Recovery Expertise:

With our extensive experience in managing unsecured creditor claims, we ensure your financial interests are protected and optimised.

Clear Communication:

We provide consistent updates throughout the process, giving you transparency and peace of mind every step of the way.

Proven Results:

With a focus on efficiency, we consistently deliver results that safeguard your financial interests, helping you to achieve the best possible outcomes.

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Latest news

Fake of Fact? Four more common bankruptcy myths – Part 2.

March 10, 2025

In our ongoing mission to provide accurate bankruptcy information, we’re back to debunk another set of common bankruptcy myths. These misconceptions often deter individuals from exploring bankruptcy, even when it could provide them with much-needed relief. Our objective is to equip you with the right knowledge about bankruptcy, allowing you to make informed decisions toward the best financial solutions.

  1. There Is No Shame in Filing for Bankruptcy
    The belief that filing for bankruptcy reflects poorly on a person is simply untrue. In reality, the majority of people who file for bankruptcy are hardworking individuals navigating severe financial challenges. Australia’s bankruptcy laws exist to provide relief and a pathway to a fresh start for those facing overwhelming financial difficulties. Financial hardships can affect anyone, regardless of their background or circumstances. Filing for bankruptcy is not a reflection of someone’s character or financial responsibility. On the contrary, it can be a courageous, responsible, and honest decision—one that prioritises securing a stable future for themselves and their family. Recognising the need for help and taking steps to address financial distress is an act of strength, not failure. Bankruptcy is more common than many realise, and it’s an essential tool designed to help individuals regain control and move forward with dignity.
  1. You can only go bankrupt once in a lifetime
    Contrary to popular belief, bankruptcy isn’t a once-in-a-lifetime event. Circumstances can lead individuals to seek bankruptcy relief multiple times. Life can throw unexpected challenges our way, such as job loss, business failure, divorce, illness, unforeseen expenses, or financial setbacks. Unfortunately, these circumstances can arise more than once in a person’s lifetime.
  1. You can pick and choose which debts and property to list in your bankruptcy
    This isn’t true either. It’s against the law to selectively choose which debts and property to include in a bankruptcy. When petitioning for bankruptcy, all property and debts must be listed and disclosed to your Bankruptcy Trustee. Some people may wish to exclude a debt because they want to continue making payments, e.g.: a car loan, and the vehicle is used as security for the loan. A person can continue making monthly payments as long as the secured creditor accepts them. However, it must still be disclosed during the bankruptcy process.
  1. Even if you go bankrupt, all creditors will still harass you and your family
    This is not accurate. When your bankruptcy petition is accepted, the Australian Financial Security Authority (AFSA) immediately notifies creditors about the bankruptcy. However, secured creditors and unsecured creditors are treated differently in bankruptcy. Bankruptcy doesn’t prevent secured creditors from collecting payments and pursuing late payments. To stop these actions, the person can choose to surrender the secured assets to the creditor. The secured creditor may sell the asset and use the sale proceeds to pay off the secured debt. If there is an outstanding balance after the sale, it becomes an unsecured debt. At this point, the creditor is treated the same as other unsecured creditors in the bankruptcy. Unsecured creditors are prohibited from taking any action against the individual once they declare bankruptcy.

Talk with an Experienced Bankruptcy Trustee: It’s crucial to recognise bankruptcy as a potential lifeline for people burdened by severe financial difficulties. It’s a tool aimed at helping them regain control and embark on a path to a more stable financial future. By contacting an experienced understanding insolvency professional, like those at BT Acumen, you can have financial recovery without judgment. To gain in-depth knowledge about bankruptcy or explore personal insolvency options, please contact BT Acumen’s office on (03) 9999 7946 or 0431 313 055, or via email us at info@btacumen.com.au. 

Did you know? Four common bankruptcy myths – Part 1

December 5, 2024

Unfortunately, there are some common misunderstandings about bankruptcy that may deter your clients who could benefit from it. These misunderstandings often come from well-meaning friends, family, or coworkers who might not have accurate information. We’ve identified eight of these misunderstandings, and we’ll begin to explain them below. Our goal is to provide you with the right information about bankruptcy so you can determine if it’s the best choice for your clients.

  1. Bankruptcy is difficult
    While bankruptcy may appear to have many rules and seem somewhat confusing, it’s not so daunting that you should overlook the potential benefits it offers. With a skilled and experienced bankruptcy trustee on your side, you should feel at ease. The process is generally straightforward for most individuals. In fact, many of our clients have mentioned that they would have considered this option earlier had they known what the bankruptcy process entailed.
  2. If I go bankrupt I will lose all my property and everything I have
    This isn’t accurate. Thanks to various exemptions within bankruptcy laws, most individuals who go bankrupt can retain their vehicle (provided it falls within a certain equity threshold) and essential household belongings. It’s important to understand that bankruptcy laws are designed to help rather than inflict harm. They’re not intended to force your clients into a situation where they have to live on the streets.
  1. If I go bankrupt, I will never get credit again
    This isn’t entirely accurate. If a bankrupt individual applies for credit over a set amount, he or she must inform the credit provider of their bankruptcy. Credit reporting agencies keep records of a bankruptcy for five (5) years from the date a person becomes bankrupt, or two (2) years from when the bankruptcy ends, whichever is later. It is up to credit providers whether they are willing to extend credit to bankrupts and discharged bankrupts. But it is possible to rebuild credit after going through bankruptcy. Typically, when someone is considering bankruptcy, their credit rating is already in poor shape. In many cases, filing for bankruptcy can offer your clients an opportunity to begin repairing their credit rating. The reason is straightforward: their previous debts have been addressed and resolved. With a clean slate and post-discharge, they can establish themselves as responsible users of credit once again. In fact, some major banks, including at least one of the big-4 banks, are willing to extend credit to discharged bankrupts, provided they meet the repayment capacity, and the bank was not a creditor in the bankruptcy. Many bankrupts have successfully gone on to purchase homes after rebuilding their credit.
  1. If I am married, my spouse must also go bankrupt
    This isn’t true. It is entirely possible for one spouse to go bankrupt without the other. In fact, there are many cases where it makes more sense for only one spouse to do it. Sometimes, misplaced fears can lead a spouse to request that their husband or wife not go bankrupt. However, it’s essential to know that hundreds of individuals file for bankruptcy without involving their spouse in the process. There may be some implications for jointly owned assets, such as a house or a motor vehicle. Typically, the bankrupt spouse’s share of jointly owned assets becomes part of the bankrupt estate. In many instances, the non-bankrupt spouse has the option to purchase the bankrupt estate’s interest in the asset.

Talk with experienced Bankruptcy Trustee: For our valued referrers, it’s important to recognise that bankruptcy can be a lifeline for clients dealing with severe financial burdens. It’s a tool designed to help them regain control and work towards a more secure financial future. By referring clients to experienced insolvency professionals like BT Acumen, you are offering them a path to financial recovery and a fresh start, without passing judgment on their financial situation. To get the facts about bankruptcy and learn about your personal bankruptcy options, call BT Acumen on (03) 9999 7946 or 0431 313 055, or send us an email at info@btacumen.com.au. Stay tuned for our next instalment in this series, where we’ll unravel another six bankruptcy myths.

Navigating Financial Challenges: Understanding Insolvency, Bankruptcy, and Liquidation

October 20, 2024

Understanding the distinctions between the terms insolvency, bankruptcy and liquidation is important for making informed decisions and providing valuable guidance to clients. Today, we shed light on these three often used but distinct terms.

1. Insolvency

At its core, insolvency is a financial state where an individual or entity is unable to meet their financial obligations as they become due. It’s a situation many may face and it’s essential to recognise it as the starting point for addressing financial difficulties.

2. Bankruptcy

Bankruptcy is a consideration for insolvent individuals. It’s a legal process that provides relief to individuals who can no longer pay their debts. A person can become bankrupt voluntarily by lodging their own debtor’s petition with the Australian Financial Security Authority (AFSA.gov.au). Or they can become bankrupt through court proceedings initiated by one or more creditors owed at least $10,000 (a creditor’s petition). 

3. Liquidation

Liquidation, on the other hand, applies to insolvent companies. It’s the process of winding up a business’s affairs, selling off assets, and distributing the proceeds to creditors. This ends with the company’s dissolution.

Why These Differences Matter

Understanding these distinctions is vital, especially for professionals like lawyers and accountants. It enables us to provide tailored advice to clients, whether individuals facing bankruptcy, creditors owed money by someone refusing to pay, or businesses facing liquidation. By recognising these key differences, we can guide people toward the most appropriate solutions to address their own financial situation.

We can act as a Bankruptcy Trustee or Liquidator appointed by the court.

As a Bankruptcy Trustee, we investigate the individual debtor, look for any assets they have or had prior to the bankruptcy, monitor their income and recover money for you and other creditors. Usually the individual debtor stays in bankruptcy for 3 years, however, this period can be shortened (if we recover enough money to pay all creditors in full) or extended if the individual debtor does not meet their obligations, resulting in an extension of their bankruptcy.

As a Liquidator, we take control of the debtor company’s assets and books and records, investigate the debtor company’s affairs, sell the debtor company’s assets and distribute the proceeds to creditors (and in some cases to shareholders) before the company is fully wound up and deregistered.

HOW WE CAN HELP
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FAQS
Below you can find answers to common questions in our FAQ section. We have compiled information for unsecured creditors to help with debt recovery challenges.

Take the first step towards recovering your debt today.

Contact us for a complimentary consultation, and let’s work together to secure the funds that are rightfully yours.

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